Certified Apartment Portfolio Supervisor (CAPS) 2025 – 400 Free Practice Questions to Pass Module 2 Exam

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What is a significant impact of high turnover rates in apartment communities?

Increased property value

Decreased maintenance costs

Increased operational costs due to vacancy and marketing

High turnover rates in apartment communities often lead to increased operational costs due to vacancy and marketing efforts. When residents leave, the property experiences not only a loss of rental income during the vacancy period but also incurs additional expenses related to finding new tenants. This includes costs associated with advertising the vacancies, conducting background checks, showing the units, and sometimes even offering incentives to attract new renters.

Moreover, frequent turnovers can strain property management resources as staff must invest more time and energy into onboarding new residents rather than focusing on enhancing the living experience for current residents. The revolving door created by high turnover can also impact community stability, making it more challenging to build a sense of belonging among residents and further perpetuating the cycle of turnover.

In contrast, the other options do not accurately reflect the common consequences of high turnover. For instance, increased property value and decreased maintenance costs are typically associated with stability and long-term tenancy rather than continual resident change. Improved resident diversity can occur in some instances, but it is not inherently linked to high turnover rates and does not consider the broader economic implications. Understanding these dynamics is crucial for effective property management and retention strategies.

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Improved resident diversity

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